Terms and Conditions

§ 1 Scope

1. These Terms and Conditions apply to all contracts concluded between SixSides Academy, operated by Digital Performance Holding, Boris Dittberner, Carl-Herz-Ufer 11, 10961 Berlin (hereinafter 'Provider') and the customer (hereinafter 'Participant') via the website sixsidesacademy.com.
2. These terms apply to the purchase of online courses, live workshops, in-house training, certifications, bundles and other digital education services.
3. Deviating conditions of the Participant are not recognized unless the Provider expressly agrees to their validity in writing.
4. The contract language is German.

§ 2 Subject of Contract

1. The Provider delivers live online education services via Zoom. Courses and workshops take place on the dates specified on the website.
2. The exact scope of services is defined by the respective course description on the website at the time of booking.
3. The Provider reserves the right to change instructors, content and schedule for important reasons, provided the overall character of the event is maintained.

§ 3 Conclusion of Contract

1. The presentation of courses and workshops on the website does not constitute a legally binding offer, but an invitation to place an order (invitatio ad offerendum).
2. By completing the order process, the Participant submits a binding offer. The order confirmation email constitutes acceptance and thus conclusion of the contract.
3. The contract text is stored by the Provider and sent to the Participant together with the order confirmation by email. The Participant can download the contract text as PDF at any time from the personal customer account.
4. During checkout, the chargeable button is clearly labeled as 'Pay now' (§ 312j(3) BGB, German button-solution rule). Before clicking, all essential contract information is displayed clearly: service description, total price incl. taxes, installment terms if applicable, contract duration (for recurring services).
5. Technical steps of contract conclusion (§ 312i BGB): (a) selection of course/bundle/workshop, (b) Klarna/Stripe checkout with contact and payment data entry, (c) display of all order data for review, (d) click on 'Pay now', (e) order confirmation by email.
6. Input error correction: Before binding submission, the Participant can check and modify all entries via standard browser functions and the correction buttons in the checkout.
7. Contract languages: German and English. In case of discrepancies, the German version prevails.

§ 4 Prices and Payment

1. All prices stated on the website are in Euros and include statutory VAT (where applicable). No additional shipping or delivery costs apply.
2. Payment is made via the payment methods offered on the website, in particular:
   • Credit card (via Stripe)
   • Instant transfer / Klarna
   • Installment payment via Klarna (3 monthly installments)
3. For installment payments via Klarna, the terms and privacy policy of Klarna Bank AB additionally apply. Klarna provides the legally required Standard European Consumer Credit Information (SECCI) before contract conclusion. Klarna performs a credit check and is licensed as a payment service provider per PSD2. The Provider has no influence on the credit check.
4. The invoice amount is due immediately upon conclusion of the contract, unless installment payment has been agreed.
5. In case of late payment, the Provider is entitled to block access to course materials and Zoom sessions.

§ 5 Right of Withdrawal

Consequences of Withdrawal

1. If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal. We will use the same means of payment for the reimbursement that you used for the original transaction.
2. For installment payments via Klarna, the withdrawal also takes effect towards Klarna. Already paid installments will be refunded, outstanding installments are cancelled.

Early Commencement of Service

1. If you requested that the services (e.g. live course via Zoom) should commence before the withdrawal period has expired, you shall pay us an amount proportional to the services already provided up to the point at which you notify us of your withdrawal, in comparison with the full scope of services provided for in the contract.
2. The right of withdrawal expires for a service if the Provider has fully performed the service and only began performance after the Participant gave express consent and simultaneously confirmed awareness that the right of withdrawal is lost upon complete performance of the contract.

§ 6 Course Delivery

1. All courses and workshops are delivered as live online events via Zoom. The Participant receives access credentials by email in advance.
2. The Participant is responsible for the technical requirements (stable internet connection, current browser, Zoom client, microphone).
3. Recordings of live sessions are only created and provided if explicitly stated in the course description.
4. The minimum number of participants is 5. If this is not reached, the Provider offers the Participant three options: (a) postponement to the next cohort, (b) full refund of the course price, or (c) delivery as a 1:1 format with surcharge (on request).

§ 7 Cancellation and Rebooking by Participant

1. Free cancellation is possible up to 14 days before the course starts.
2. For cancellations between 14 and 7 days before the course starts, a processing fee of 20% of the course price will be retained.
3. For cancellations less than 7 days before the course starts or in case of no-show, the full course price is due. Rebooking to another date is possible subject to availability.
4. Cancellations must be made in writing by email to [email protected].
5. A free rebooking to an alternative date is possible once up to 7 days before the course starts.
6. In addition to the statutory right of withdrawal, the Provider grants a 14-day money-back guarantee from course start: Within this period, the Participant may end the course without giving reasons and receives a full refund. The guarantee is independent of the right of withdrawal under § 5 and also applies in case of early commencement of the service.
7. The Participant also has the right to a one-time free repeat of the next equivalent cohort if they wish to deepen the material. The repeat must be claimed within 12 months of course completion.
8. The statutory right of withdrawal pursuant to § 5 remains unaffected by these provisions.

§ 8 Copyright and Usage Rights

1. All course materials, presentations, exercises, code examples, PDFs and other content are protected by copyright and remain the property of the Provider.
2. The Participant receives a simple, non-transferable right of use for personal purposes. Distribution, reproduction or commercial use of the materials is prohibited without express written permission.
3. The Participant's own projects and code results created during the course remain entirely with the Participant.

§ 9 Certificates

1. The SixSides Academy Certificate is issued as a PDF after successful completion of the online exam. It certifies participation and passing the exam.
2. The SixSides Academy certificate is a private certificate and does not constitute a state-recognized qualification.
3. The SixSides Certificate is awarded as part of the Claude Engineer course and is based on a supervised production project and a project review conversation with the Provider. Passing the internal evaluation is not guaranteed.
4. Upon successful completion of the certificate, the Participant receives a profile listing in the SixSides Agency Network. Admission does not grant the Participant any claim to a specific number of assignments or fees.

§ 10 Liability

1. The Provider is liable without limitation for damages resulting from injury to life, body or health based on an intentional or negligent breach of duty.
2. For other damages, the Provider is only liable in cases of intent and gross negligence as well as breach of material contractual obligations (cardinal obligations). In case of breach of material contractual obligations, liability is limited to the foreseeable, contract-typical damage.
3. The Provider is not liable for technical disruptions beyond its control (e.g. Zoom outages, internet problems on the Participant's side).
4. The Provider does not guarantee specific learning outcomes or professional results.

§ 11 Data Protection

1. The collection and processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Details can be found in our privacy policy at sixsidesacademy.com/datenschutz.
2. The privacy policy of Zoom Video Communications, Inc. additionally applies for the delivery of Zoom sessions.
3. When using Klarna as a payment method, the data required for payment processing and credit checks is transmitted to Klarna Bank AB (Sveavägen 46, 111 34 Stockholm, Sweden).

§ 12 In-House Training for Companies

1. For in-house training, individual agreements as specified in the respective offer additionally apply.
2. Cancellation terms for in-house training: Free cancellation up to 21 days before the agreed date. After that, 50% of the agreed fee is due. For cancellations less than 7 days before the date or no-show, the full fee is charged.
3. Post-training support via Slack (if included in the offer) is limited to the period specified in the offer.

§ 13 Retainer / AI Coaching / Community Subscriptions

1. Recurring services (AI coaching retainer €490/month, Community Basic €29/month, Community Pro €49/month) have a minimum term of one month and renew automatically monthly unless terminated by the end of a calendar month.
2. Cancellation button (§ 312k BGB, German law): Consumers can terminate their recurring contracts at any time via the clearly marked cancellation button in the personal customer account. Cancellation takes effect on the next possible date (end of month). Cancellation confirmation is sent immediately by email.
3. Alternatively, termination is possible at any time in text form (e.g. email to [email protected]). No justification required. The date of receipt is decisive.
4. Unused sessions expire at the end of the month and cannot be carried over.

§ 14 Data Protection

1. Processing of personal data is governed by the Provider's privacy policy available at sixsidesacademy.com/datenschutz. By concluding the contract, the Participant confirms having read the privacy policy.
2. Data processing agreements per Art. 28 GDPR are in place with the engaged processors (Vercel, Supabase, Stripe, Klarna, Zoom, Slack, Cal.com, Resend, Anthropic). The full list is in § 8 of the privacy policy.

§ 15 Defects and AI-Generated Content

1. The Provider performs services with due care. The Participant acknowledges that AI outputs shown in the course (Claude, ChatGPT, others) may be incomplete, incorrect, or outdated (hallucinations). The Provider does not warrant the correctness of AI-generated content.
2. Defects in the course service must be asserted within the statutory limitation period per §§ 437 BGB et seq. The Provider primarily offers remedy in the form of a free repeat of the next cohort (see § 7(7)).

§ 16 Final Provisions

1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the Participant is a consumer with habitual residence in another EU member state, mandatory consumer protection rules of that state remain unaffected.
2. If the Participant is a merchant, legal entity under public law or special fund under public law, the place of jurisdiction for all disputes is Berlin.
3. Online dispute resolution (EU Commission ODR platform): https://ec.europa.eu/consumers/odr/. Our email is in the legal notice. Note per § 36 VSBG: We are not obliged and not willing to participate in dispute resolution before a consumer arbitration board.
4. Severability clause: Should individual provisions of these terms be or become invalid, the remaining provisions remain valid. The statutory provision shall replace the invalid provision.
5. The Provider reserves the right to amend these terms with effect for the future. The Participant will be informed of changes by email at least 4 weeks before they take effect. If the Participant does not object within this period, the amended terms are deemed accepted. The right to object and the consequences will be separately noted in the amendment notice.